Privacy Policy

Last updated: 14.10.2026

This Privacy Policy describes how [store name] (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect
When you visit our site or place an order, we may collect:

  • Contact details such as your name, email address, phone number, and shipping address.
  • Payment information processed securely by our payment providers (we do not store full card details).
  • Order information such as the products you purchase and your order history.
  • Device and usage data such as your IP address, browser type, and how you interact with our site, collected through cookies and similar technologies.

How We Use Your Information
We use your information to:

  • Process and fulfill your orders, including shipping and confirmations.
  • Communicate with you about your order or customer service requests.
  • Prevent fraud and maintain the security of our site.
  • Improve our products, website, and marketing.
  • Send you marketing messages, where you have agreed to receive them.

Cookies and Tracking
We use cookies and similar technologies to operate our site, analyze traffic, and support advertising (including through third parties such as Meta and TikTok). You can control cookies through your browser settings.

Sharing Your Information
We share your information only with service providers who help us run our business — such as payment processors, shipping carriers, and analytics or advertising platforms. We do not sell your personal information. We may also disclose information if required by law.

Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of marketing or the “sale” of personal information. To exercise these rights, contact us at support@activeheal.co.

Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including legal and accounting requirements.

Children’s Privacy
Our site is not intended for individuals under the age of 16, and we do not knowingly collect information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact
If you have any questions about this Privacy Policy or your personal data, contact us at support@activeheal.co.